Agenzia delle Dogane e dei Monopoli
Licence record confirmed from the Agenzia delle Dogane e dei Monopoli register
Source: Official register
StatusActive
All casinos
Sisal
sisal.itAgenzia delle Dogane e dei Monopoli licence · activeOperated by Sisal Italia S.p.a.Safety Index 9.6/10 (Very high) · Casino Guru
Research noteThe operator's website did not answer our research request, so no outbound link is shown until the domain verifies.
Run a quick checkWhat we researched
6 of 6 confirmed- LicenceConfirmed— confirmed
- Ownership1 entity on file— confirmed
- Offers1 offer read— confirmed
- Payments8 methods— confirmed
- Providers1 provider— confirmed
- Markets1 market— confirmed
Last checked 7 September 2026How we check
Licence
Licence register record · register import 3 September 2026Are you the operator? Correct or update this profile
Company & legal entities
Researched relationshipsCurrent operating entities1
| Entity | Role | Ownership |
|---|---|---|
| Sisal Italia S.p.a. | Operating company | Ownership not established |
Market availability
Evidence per market · one row per market| Market | Evidence | Records |
|---|---|---|
| Italy | Site listed by regulator | 1 record |
Payments
Operator's own pages and curated review sourcesCards
Mastercard · PostePay · Visa
MastercardDeposit
PostePayDeposit
VisaDeposit
E-wallets
Neteller · PayPal · Skrill
NetellerDeposit
PayPalDeposit
SkrillDeposit
Bank and open banking
BancoPosta
BancoPostaDeposit
Other
Paysafecard
PaysafecardDeposit
Limits are set in the operator's cashier and are not published.
Offers1
Operator's own termsPublished bonus terms, read from the operator's own pages or, where the label says so, from curated review pages, and structured into comparable facts. A term that is not published is not shown.
Welcome offer
100%up to €2000 + €5000 no-deposit
- Min deposit
- €10
Providers
Researched · unverified generic data hiddenPlatform
Flutter
Withdrawal
Two sources, never mergedWhat the operator publishes
Nothing published
What players reported
Not enough reports yet
No moderated player reports on file yet.
Report your withdrawalThird-party reputation
Independent aggregators- casino_guruSafety Index9.6/10 (Very high)
- TrustpilotTrustScore4.1/5 (sisalcasino.online)
What players report
External Reputation Signal · Trustpilot / communityExternal review signal: high concernTrustpilot 1.2/5 (341 reviews) · Very poor player score — caution
Caution: Sisal scores 1.2 out of 5 on Trustpilot (341 reviews, 94% one-star) despite being a large Italian operator. The dominant complaint is deposits accepted but never credited, with support unreachable across every channel. Screenshot every deposit, verify early, keep deposits small, and escalate an uncredited deposit with transaction proof to the Italian regulator (ADM) if support won't help.
External reputation signal from third-party player reviews — not a SlotAff safety verdict, Trust score or licence assessment. Player claims are reports, not verified facts.
Common complaints
- Deposits transferred to Sisal but never credited to the account
- Support ignores players across email, chat and phone
- Funds retained without resolution or refund
- 94% one-star
Fair points
- No meaningful positive themes on record
Sources: Trustpilot
Player experience
Community, moderatedNo approved reviews yet
Used Sisal? Share how it actually went, reviews are opinion and never change a researched fact.
Common questions
Answered from held evidence onlyIs Sisal licensed?
Yes. Sisal holds an active Agenzia delle Dogane e dei Monopoli licence (reference 16020), verified against the official register.
What payment methods does Sisal accept?
Research on the operator's own pages found at least 6 methods, including Visa, Mastercard, PostePay, PayPal, Skrill, Neteller.
Does Sisal have a welcome offer?
The most recent offer on file is "100% up to €2000 + €5000 no-deposit". Terms are read from the operator's own offer page; always confirm them there before depositing.
How long do withdrawals take at Sisal?
SlotAff has no moderated withdrawal reports for Sisal yet. The operator's own payout claims are recorded during research but are never treated as evidence — a signed-in player can submit the first report.
How we check
Research method and coverage · last checked 7 September 2026Confirmed from a source6
- Licence status confirmed by Agenzia delle Dogane e dei Monopoli
- Legal entity / ownership on file
- 1 offer researched from the operator's own pages and curated review sources
- 8 payment methods documented
- Game/platform providers identified
- Market availability researched for 1 market
Not established0
A gap here is a gap in our research, not a finding about the operator. We publish a fact only when a source we can name supports it, and we say so plainly when one does not exist.