Direccion General de Ordenacion del Juego
Licence record confirmed from the Direccion General de Ordenacion del Juego register
Source: Official register
StatusActive
All casinos
Retabet
retabet.esDireccion General de Ordenacion del Juego licence · activeOperated by Retabet Portugal, S.A.Safety Index 9.0/10 (Very high) · Casino Guru
Research noteThe operator's website did not answer our research request, so no outbound link is shown until the domain verifies.
Run a quick checkWhat we researched
5 of 6 confirmed- LicenceConfirmed— confirmed
- Ownership2 entities on file— confirmed
- Offers1 offer read— confirmed
- Payments5 methods— confirmed
- ProvidersNone researched— not established
- Markets2 markets— confirmed
Last checked 17 September 2026How we check
Licence
Licence register record · register import 3 September 2026Servico de Regulacao e Inspecao de Jogos
Licence record confirmed from the Servico de Regulacao e Inspecao de Jogos register
Source: Official register
StatusActive
Are you the operator? Correct or update this profile
Company & legal entities
Researched relationshipsCurrent operating entities2
| Entity | Role | Ownership |
|---|---|---|
| Retabet Portugal, S.A. | Operating company | Ownership not established |
| EKASA APUESTAS ONLINE, SA | Operating company | Ownership not established |
Market availability
Evidence per market · one row per market| Market | Evidence | Records |
|---|---|---|
| Portugal | Site listed by regulator | 1 record |
| Spain | Site listed by regulator | 1 record |
Payments
Operator's own pages and curated review sourcesCards
Mastercard · Visa
MastercardDeposit
VisaDeposit
E-wallets
Bizum · PayPal
BizumDeposit
PayPalDeposit
Bank and open banking
Bank Transfer
Bank TransferDeposit
Limits are set in the operator's cashier and are not published.
Offers1
Operator's own termsPublished bonus terms, read from the operator's own pages or, where the label says so, from curated review pages, and structured into comparable facts. A term that is not published is not shown.
Welcome offer
100%up to €200
- Min deposit
- €20
- Wagering
- 40×
- Code
- BONOMAX
Withdrawal
Two sources, never mergedWhat the operator publishes
Nothing published
What players reported
Not enough reports yet
No moderated player reports on file yet.
Report your withdrawalThird-party reputation
Independent aggregators- casino_guruSafety Index9.0/10 (Very high)
What players report
External Reputation Signal · Trustpilot / communityExternal review signal: high concernTrustpilot 1.5/5 (66 reviews) · Very poor player score - caution
Caution: Retabet (Spain) scores 1.5 out of 5 on Trustpilot (66 reviews, 85% one-star). The pattern is won tickets blocked and accounts closed with balances trapped. Verify early, screenshot bet settlements, keep wins modest, withdraw promptly, and escalate frozen legitimate winnings to the Spanish regulator (DGOJ).
External reputation signal from third-party player reviews — not a SlotAff safety verdict, Trust score or licence assessment. Player claims are reports, not verified facts.
Common complaints
- Won tickets blocked, funds frozen unresolved for days-months
- Accounts closed with balances trapped, withdrawals refused
- Support ignores requests and disputes
Fair points
- Minimal - predominantly negative
- Recognisable Spanish brand
Sources: Trustpilot
Player experience
Community, moderatedNo approved reviews yet
Used Retabet? Share how it actually went, reviews are opinion and never change a researched fact.
Common questions
Answered from held evidence onlyIs Retabet licensed?
Yes. Retabet holds an active Direccion General de Ordenacion del Juego licence (reference EKASA APUESTAS ONLINE, SA), verified against the official register.
What payment methods does Retabet accept?
Research on the operator's own pages found 5 methods, including Bizum, Visa, Mastercard, PayPal, Bank Transfer.
Does Retabet have a welcome offer?
The most recent offer on file is "100% up to €200". Terms are read from the operator's own offer page; always confirm them there before depositing.
How long do withdrawals take at Retabet?
SlotAff has no moderated withdrawal reports for Retabet yet. The operator's own payout claims are recorded during research but are never treated as evidence — a signed-in player can submit the first report.
How we check
Research method and coverage · last checked 17 September 2026Confirmed from a source5
- Licence status confirmed by Direccion General de Ordenacion del Juego
- Legal entity / ownership on file
- 1 offer researched from the operator's own pages and curated review sources
- 5 payment methods documented
- Market availability researched for 2 markets
Not established1
- No provider or platform data researched
A gap here is a gap in our research, not a finding about the operator. We publish a fact only when a source we can name supports it, and we say so plainly when one does not exist.