Direccion General de Ordenacion del Juego
Licence record confirmed from the Direccion General de Ordenacion del Juego register
Source: Official register
StatusActive
All casinos
Pokerstarsmobile
pokerstarsmobile.esDireccion General de Ordenacion del Juego licence · activeOperated by TSG INTERACTIVE SPAIN SA
Run a quick checkWhat we researched
5 of 6 confirmed- LicenceConfirmed— confirmed
- Ownership1 entity on file— confirmed
- OffersNone researched— not established
- Payments5 methods— confirmed
- Providers1 provider— confirmed
- Markets1 market— confirmed
Last checked 7 September 2026How we check
Licence
Licence register record · register import 3 September 2026Are you the operator? Correct or update this profile
Company & legal entities
Researched relationshipsCurrent operating entities1
| Entity | Role | Ownership |
|---|---|---|
| TSG INTERACTIVE SPAIN SA | Operating company | Ownership not established |
Market availability
Evidence per market · one row per market| Market | Evidence | Records |
|---|---|---|
| Spain | Site listed by regulator | 1 record |
Payments
Operator's own pages and curated review sourcesCards
Mastercard · Visa
MastercardDeposit
VisaDeposit
E-wallets
Bizum · PayPal
BizumDeposit
PayPalDeposit
Other
Paysafecard
PaysafecardDeposit
Limits are set in the operator's cashier and are not published.
Offers
Operator's own termsNo current offer research on file.
Providers
Researched · unverified generic data hiddenPlatform
Flutter
Withdrawal
Two sources, never mergedWhat the operator publishes
Nothing published
What players reported
Not enough reports yet
No moderated player reports on file yet.
Report your withdrawalWhat players report
External Reputation Signal · Trustpilot / communityExternal review signal: medium concernTrustpilot 3.3/5 (8621 reviews) · Mixed/polarized; very large sample
Mixed: PokerStars scores 3.3 out of 5 on Trustpilot (8,621 reviews, polarized at 61% one-star). A major licensed brand; many get fast payouts and good support, but there's a real thread of account restrictions and frozen funds. Verify early, keep records, withdraw promptly, and use the licence's dispute route (e.g. UKGC) if funds are wrongly frozen.
External reputation signal from third-party player reviews — not a SlotAff safety verdict, Trust score or licence assessment. Player claims are reports, not verified facts.
Common complaints
- Unresponsive support despite deposits accepted, delayed responses
- Accounts blocked/restricted without clear reason, deposited money hard to withdraw
- Responsible-gambling: accounts locked during self-imposed breaks, slow to reopen
Fair points
- Fast, efficient support agents for many
- Quick withdrawals and reliable deposits
Sources: Trustpilot
Player experience
Community, moderatedNo approved reviews yet
Used Pokerstarsmobile? Share how it actually went, reviews are opinion and never change a researched fact.
Common questions
Answered from held evidence onlyIs Pokerstarsmobile licensed?
Yes. Pokerstarsmobile holds an active Direccion General de Ordenacion del Juego licence (reference TSG INTERACTIVE SPAIN SA), verified against the official register.
What payment methods does Pokerstarsmobile accept?
Research on the operator's own pages found 5 methods, including Bizum, Visa, Mastercard, PayPal, Paysafecard.
How long do withdrawals take at Pokerstarsmobile?
SlotAff has no moderated withdrawal reports for Pokerstarsmobile yet. The operator's own payout claims are recorded during research but are never treated as evidence — a signed-in player can submit the first report.
How we check
Research method and coverage · last checked 7 September 2026Confirmed from a source5
- Licence status confirmed by Direccion General de Ordenacion del Juego
- Legal entity / ownership on file
- 5 payment methods documented
- Game/platform providers identified
- Market availability researched for 1 market
Not established1
- No current offer researched
A gap here is a gap in our research, not a finding about the operator. We publish a fact only when a source we can name supports it, and we say so plainly when one does not exist.