Licence record confirmed from the Spelinspektionen register
Source: Official register
StatusActive
All casinos
Coolbet
coolbet.comSpelinspektionen licence · activeOperated by StayCool OÜSafety Index 6.7/10 · Casino Guru
Run a quick checkWhat we researched
6 of 6 confirmed- LicenceConfirmed— confirmed
- Ownership2 entities on file— confirmed
- Offers1 offer read— confirmed
- Payments14 methods— confirmed
- Providers1 provider— confirmed
- Markets2 markets— confirmed
Last checked 15 October 2026How we check
Licence
Licence register record · register import 7 September 2026Licence record confirmed from the Malta Gaming Authority register
Source: Official register
StatusActive
Estonian Tax and Customs Board
Licence record confirmed from the Estonian Tax and Customs Board register
Source: Official register
StatusActive
Are you the operator? Correct or update this profile
Company & legal entities
Researched relationshipsCurrent operating entities2
| Entity | Role | Ownership |
|---|---|---|
| StayCool OÜ | Operating company | Ownership not established |
| Polar Limited | Operating company | Ownership not established |
Market availability
Evidence per market · one row per market| Market | Evidence | Records |
|---|---|---|
| Malta | Licence holder confirmedcasino: Licence holder confirmedpoker: Licence holder confirmedsportsbook: Licence holder confirmed | 4 records |
| Sweden | Site listed by regulatorcasino: Licence holder approved for this productsportsbook: Licence holder approved for this product | 3 records |
Payments
Operator's own pages and curated review sourcesCards
Mastercard · Visa
MastercardDeposit
VisaDeposit
Crypto
Bitcoin · USDC
BitcoinDeposit · Withdrawal
USDCDeposit · Withdrawal
E-wallets
Apple Pay · AstroPay · Jeton +3
Apple PayDeposit · Withdrawal
AstroPayDeposit · Withdrawal
JetonDeposit · Withdrawal
NetellerDeposit
RevolutDeposit · Withdrawal
SkrillDeposit
Bank and open banking
Bank Transfer · Interac · Trustly
Bank TransferDeposit
InteracDeposit · Withdrawal
TrustlyDeposit · Withdrawal
Other
Paysafecard
PaysafecardDeposit · Withdrawal
Limits are set in the operator's cashier and are not published.
Offers1
As listed by AskGamblers / Casino GuruPublished bonus terms, read from the operator's own pages or, where the label says so, from curated review pages, and structured into comparable facts. A term that is not published is not shown.
Welcome offer
100%up to €200
- Min deposit
- €10
- Wagering
- 6×
Providers
Researched · unverified generic data hiddenGame studios
Pragmatic Play
Withdrawal
Two sources, never mergedWhat the operator publishes
Nothing published
What players reported
Not enough reports yet
No moderated player reports on file yet.
Report your withdrawalThird-party reputation
Independent aggregators- LCB.orgAggregator rating2.2/5 (LCB review)
- AskGamblersAggregator rating8.3/10
- casino_guruSafety Index6.7 out of 10
- casino_guruUser reviews18 user reviews
What players report
External Reputation Signal · Trustpilot / communityExternal review signal: high concernTrustpilot 2.2/5 (344 reviews) · Replies to ~97% of negative reviews
Before you play: Coolbet's Trustpilot score is low (2.2 out of 5 from 344 reviews). Players most often complain about withdrawals being frozen behind repeated ID-document (KYC) requests, and about bonus wagering terms that surprised them. The sportsbook side gets steadier feedback, and the company does reply to almost every negative review. If you play here, read the bonus terms before you opt in, and upload your ID documents early so a withdrawal isn't held up for verification.
External reputation signal from third-party player reviews — not a SlotAff safety verdict, Trust score or licence assessment. Player claims are reports, not verified facts.
Common complaints
- Withdrawals held behind repeated KYC document requests / account lockouts
- Bonus wagering terms players say surprised them (e.g. 6x on an unwanted bonus)
- Customer support gives little real help during outages
Fair points
- Sportsbook side gets steadier feedback
- Company replies to almost all negative reviews within about a week
Sources: Trustpilot
Player experience
Community, moderatedNo approved reviews yet
Used Coolbet? Share how it actually went, reviews are opinion and never change a researched fact.
Common questions
Answered from held evidence onlyIs Coolbet licensed?
Yes. Coolbet holds an active Spelinspektionen licence (reference Polar Limited), verified against the official register.
What payment methods does Coolbet accept?
Research on the operator's own pages found at least 6 methods, including Visa, Mastercard, Skrill, Neteller, Bank Transfer, Interac.
Does Coolbet have a welcome offer?
The most recent offer on file is "100% up to €200". Terms are read from the operator's own offer page; always confirm them there before depositing.
How long do withdrawals take at Coolbet?
SlotAff has no moderated withdrawal reports for Coolbet yet. The operator's own payout claims are recorded during research but are never treated as evidence — a signed-in player can submit the first report.
How we check
Research method and coverage · last checked 15 October 2026Confirmed from a source6
- Licence status confirmed by Spelinspektionen
- Legal entity / ownership on file
- 1 offer researched from the operator's own pages and curated review sources
- 14 payment methods documented
- Game/platform providers identified
- Market availability researched for 2 markets
Not established0
A gap here is a gap in our research, not a finding about the operator. We publish a fact only when a source we can name supports it, and we say so plainly when one does not exist.