Licence record confirmed from the UK Gambling Commission register
Source: Public register entry
StatusActive
All casinos
Bet365
bet365.comUKGC licence · activeOperated by HILLSIDE NEW MEDIA MALTA, PLC
Research noteThe operator's website did not answer our research request, so no outbound link is shown until the domain verifies.
Run a quick checkWhat we researched
5 of 6 confirmed- LicenceUKGC confirmed— confirmed
- Ownership7 entities on file— confirmed
- OffersNone researched— not established
- Payments6 methods— confirmed
- Providers8 providers— confirmed
- Markets5 markets— confirmed
Last checked 17 September 2026How we check
Licence
Licence register record · register import 7 September 2026Licence record confirmed from the UK Gambling Commission register
Source: Public register entry
StatusActive
Licence record confirmed from the Spelinspektionen register
Source: Official register
StatusActive
Gemeinsame Glücksspielbehörde der Länder
Licence record confirmed from the Gemeinsame Glücksspielbehörde der Länder register
Source: Official register
StatusActive
Licence record confirmed from the Spillemyndigheden register
Source: Official register
StatusActive
Direccion General de Ordenacion del Juego
Licence record confirmed from the Direccion General de Ordenacion del Juego register
Source: Official register
StatusActive
Direccion General de Ordenacion del Juego
Licence record confirmed from the Direccion General de Ordenacion del Juego register
Source: Official register
StatusActive
Licence record confirmed from the UK Gambling Commission register
Source: Public register entry
StatusActive
Are you the operator? Correct or update this profile
Company & legal entities
Researched relationshipsCurrent operating entities7
| Entity | Role | Ownership |
|---|---|---|
| HILLSIDE NEW MEDIA MALTA, PLC | Operating company | Ownership not established |
| HILLSIDE ESPAÑA LEISURE, SA | Operating company | Ownership not established |
| Hillside (New Media Malta) Plc (Bet365) | Operating company | Ownership not established |
| Hillside (Europe) ENC | Operating company | Ownership not established |
| Hillside (Gibraltar) Limited (Bet365 Group) | Operating company | Ownership not established |
| Hillside (UK Sports) ENC | Operating company | Ownership not established |
| Hillside (UK Gaming) ENC | Operating company | Ownership not established |
Market availability
Evidence per market · one row per marketUnited Kingdom: Site listed by regulator The regulator publishes this exact domain in its register (domain data is operator-supplied to the regulator).
| Market | Evidence | Records |
|---|---|---|
| Denmark | Site listed by regulatorcasino: Licence holder approved for this productsportsbook: Licence holder approved for this product | 3 records |
| Germany | Site listed by regulatorslots: Licence holder approved for this productsportsbook: Licence holder approved for this product | 3 records |
| Spain | Site listed by regulator | 1 record |
| Sweden | Licence holder confirmedcasino: Licence holder approved for this productsportsbook: Licence holder approved for this product | 3 records |
| United Kingdom | Site listed by regulatorbingo: Licence holder approved for this productcasino: Licence holder approved for this productsportsbook: Licence holder approved for this product | 4 records |
Payments
Operator's own pages and curated review sourcesCards
Mastercard · Visa
MastercardDeposit
VisaDeposit
E-wallets
Apple Pay · PayPal
Apple PayDeposit
PayPalDeposit
Bank and open banking
Bank Transfer
Bank TransferDeposit
Other
Paysafecard
PaysafecardDeposit
Limits are set in the operator's cashier and are not published.
Offers
Operator's own termsNo current offer research on file.
Providers
Researched · unverified generic data hiddenLive dealer
Playtech Live
Game studios
Pragmatic Play
Microgaming
Betsoft
Playtech
IGT
NetEnt
Play'n GO
Withdrawal
Two sources, never mergedWhat the operator publishes
Nothing published
What players reported
Not enough reports yet
No moderated player reports on file yet.
Report your withdrawalThird-party reputation
Independent aggregators- TrustpilotTrustScore1.3 out of 5 (6,987 reviews)
- AskGamblersOur Rating (CasinoRank)8.2/10
What players report
External Reputation Signal · Trustpilot / communityExternal review signal: high concernTrustpilot 1.3/5 (6999 reviews) · UKGC licensed; very low public score
Be careful here: despite bet365's size, its Trustpilot score is very low (1.3 out of 5 from 6,999 reviews). The loudest complaint is accounts being restricted or withdrawals denied once a player starts winning, alongside heavy verification demands. It is UK-licensed, so you can escalate to a regulator. If you play, verify your ID before depositing, keep records of winning bets, and withdraw promptly.
External reputation signal from third-party player reviews — not a SlotAff safety verdict, Trust score or licence assessment. Player claims are reports, not verified facts.
Common complaints
- Accounts restricted or cash-outs denied once you start winning
- Long losing runs / players say deposits vanish with no withdrawal
- Verification demands players call excessive
Fair points
- Large, well-known licensed operator
- Deep sports and in-play markets
Sources: Trustpilot
Player experience
Community, moderatedNo approved reviews yet
Used Bet365? Share how it actually went, reviews are opinion and never change a researched fact.
Common questions
Answered from held evidence onlyIs Bet365 licensed?
Yes. Bet365 holds an active UK Gambling Commission licence (reference 055149-R-331499-003), verified against the official register.
What payment methods does Bet365 accept?
Research on the operator's own pages found at least 6 methods, including Visa, Mastercard, PayPal, Apple Pay, Paysafecard, Bank Transfer.
How long do withdrawals take at Bet365?
SlotAff has no moderated withdrawal reports for Bet365 yet. The operator's own payout claims are recorded during research but are never treated as evidence — a signed-in player can submit the first report.
How we check
Research method and coverage · last checked 17 September 2026Confirmed from a source5
- Licence status confirmed by UK Gambling Commission
- Legal entity / ownership on file
- 6 payment methods documented
- Game/platform providers identified
- Market availability researched for 5 markets
Not established1
- No offer researched, the operator's site did not answer our request
A gap here is a gap in our research, not a finding about the operator. We publish a fact only when a source we can name supports it, and we say so plainly when one does not exist.